Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at justartsa01@gmail.com. Please note that returns will need to be sent to us at your own cost.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at justartsa01@gmail.com.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Pictures of damaged goods are encouraged to ensure proof. We offer a store credit and you can choose something in place of the returned goods.

Exceptions / non-returnable items 

We cannot stand responsible for goods if you choose your own courier.

Exchanges

We do not accept exchanges, so please ensure you take your time in deciding on the product you choose.

 

Refunds
We do not offer refund in purchases but rather a store credit.
If more than 15 business days have passed since we’ve approved your return, please contact us at justartsa01@gmail.com.